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Limits To Confidentiality

In general, the law protects the confidentiality of all communication between a client and a therapist. However, there are a number of exceptions to confidentiality, and possible ways in which confidentiality can become compromised, which includes the following:

  •  Your therapist is legally required to report when someone’s life is in danger or there is an indication of abuse or neglect.
  • If you ask for your (or your child’s) information to be released to another professional; or if you (or your child) were referred by another professional your therapist will ask your permission to send them a note indicating that you (or  your child) are working with a therapist here.
  • Your therapist is legally required to comply with a subpoena to appear in court or to provide written notes and related information to the court upon request.
  • If your therapist is working with a couple or with family members together. 
  • If an insurance company requests a diagnosis and/or relevant clinical information.
  • Your therapist may at times seek supervision or consultation, albeit anonymously, to provide the best care for their clients. 

 Your therapist will take every possible measure to guard your name, reputation and integrity. Your therapist will treat you (and or your child) honourably and respectfully in all transactions.  As Registered Clinical Counselors we abide by a Code of Ethical Conduct and Standards of Practice and are responsible for ensuring compliance with the Personal Information Protection Act (PIPA) and the administration of its policies and procedures.